Arm64 Privacy Policy — Your Information, Our Protection
This Privacy Policy explains how arm64 collects, uses, stores, and protects your personal information. We are committed to keeping your privacy fully protected at all times.
Last updated: January 2026
1. Information We Collect
Arm64 collects various types of information to ensure a smooth, secure, and relevant user experience. This information is only collected when you interact directly with our platform or through your device.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and information required for identity verification. This is used to confirm that you meet the minimum age requirement and to manage your account.
Device & Browser Information
The arm64 platform automatically records technical information such as device type, operating system, browser type, IP address, and language settings. This data is used to optimise page display and detect any suspicious access.
Payment Information
All transactions on arm64 are conducted in Malaysian Ringgit (RM / MYR). We record transaction details including deposit and withdrawal amounts, payment methods used (such as TNG eWallet or FPX), and transaction timestamps. Full card numbers and banking passwords are never stored on our servers.
Usage Data
We record in-platform activity such as games played, bets placed, pages visited, and session duration. This data is used to improve platform functionality and provide you with more relevant recommendations.
2. How We Use Your Information
Your information is used to process registration, verify identity, respond to support enquiries, and manage account activity including deposits and withdrawals in RM.
Device and usage data helps arm64 detect unauthorised access attempts, fraudulent activity, and terms violations that could compromise the security of other users.
Usage data allows us to understand user interaction patterns, improve the interface, and ensure the platform runs smoothly across a wide range of mobile devices.
We use your contact information to send important notifications about your account, policy updates, or relevant promotional information — only if you have opted in to receive them.
3. Cookies & Tracking
Arm64 uses cookies — small text files stored on your device — to enhance user experience and ensure the platform functions correctly. We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how you use the platform, such as the most frequently visited pages and errors encountered. This data is used to improve platform performance.
- Preference Cookies: Saves your preferences such as language settings and display type to deliver a more personalised experience on your next visit.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect some functionality on the arm64 platform.
Arm64 does not use third-party cookies for advertising purposes unrelated to this platform.
4. Data Storage, Security & Third-Party Sharing
All arm64 user data is stored on servers protected with industry-standard encryption. We employ multi-layered security protocols to ensure your personal and financial information remains inaccessible to unauthorised parties. Data retention periods are determined by operational and applicable legal requirements — data that is no longer needed will be securely deleted.
Arm64 does not sell, rent, or share users' personal information with third parties for advertising purposes. Your information may only be shared in the following circumstances: (1) with trusted payment service providers (such as TNG or FPX processors) solely to process your transactions; (2) with relevant authorities when required by law or for fraud investigation purposes; (3) in situations where you have given explicit consent. All third parties involved are bound by strict confidentiality agreements.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As an arm64 user, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you at any time.
- Correction: If any of your information is inaccurate or out of date, you may request that we update it.
- Deletion: In certain circumstances, you may request that we delete your personal information, subject to any legal and operational requirements that must still be met.
- Restrict Processing: You may request that we restrict how we process your data in certain situations.
Changes to This Privacy Policy
Arm64 reserves the right to update this Privacy Policy at any time to reflect changes in platform practices or legal requirements. Users will be notified of significant changes via email or in-account notifications. We recommend reviewing this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding your data privacy, please contact the arm64 support team by email at [email protected]. You may also refer to the FAQ for more information on account privacy and security.
Your Privacy Is Our Priority
Arm64 is built with security in mind. Register today and enjoy a safe, trusted entertainment experience.